Privacy Policy

Last Updated: February 23, 2026

Matrionix Corp ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use PredictIndicators.ai (the "Service").

Please read this privacy policy carefully. By using the Service, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password (encrypted) when you create an account
• Payment Information: Credit card details, billing address processed through our payment provider (we do not store full credit card numbers)
• Communications: Messages you send to us through support channels, email, or contact forms
• Preferences: Notification settings, platform preferences (NinjaTrader 8 or MetaTrader 5), trading preferences

1.2 Information Collected Automatically

When you use our Service, we automatically collect certain information, including:

• Usage Data: How you interact with our website and software (pages visited, features used, time spent)
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Server logs that record website visits, including error reports and crash data
• Cookies: We use cookies and similar tracking technologies to enhance user experience (see Section 6)

1.3 Trading Data (Limited Collection)

Important: PredictIndicators.ai does NOT collect, store, or transmit:

• Your broker credentials or login information
• Your trading account balances or positions
• Specific trades you execute
• Your broker's data feed

Our software runs locally on your computer. All trading analysis happens on your machine. We only collect anonymous usage telemetry if you opt-in during installation.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your transactions and send related information (confirmations, invoices, updates)
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and deliver content relevant to your interests
• Comply with legal obligations and enforce our terms

3. How We Share Your Information

We do NOT sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as:

• Payment Processing: Stripe, PayPal (for subscription billing)
• Email Services: SendGrid, Mailgun (for transactional and marketing emails)
• Cloud Hosting: AWS, Google Cloud (for website and account data)
• Analytics: Google Analytics, Mixpanel (for anonymized usage analysis)
• Customer Support: Intercom, Zendesk (for support ticketing)

These providers are contractually obligated to protect your information and may only use it for specified purposes.

3.2 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of Matrionix Corp, our users, or others.

3.3 Business Transfers

If Matrionix Corp is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you cancel your account, we will:

• Delete or anonymize your personal information within 30 days
• Retain certain data for legal, tax, and accounting purposes (typically 7 years)
• Retain anonymized usage data for analytics purposes

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 GDPR (European Union)

If you are in the EU, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Restrict or object to processing
• Data portability (receive your data in a structured format)
• Withdraw consent for data processing
• Lodge a complaint with a supervisory authority

5.2 CCPA (California, USA)

If you are a California resident, you have the right to:

• Know what personal information is collected about you
• Know if your information is sold or disclosed (we don't sell)
• Opt-out of the sale of personal information (not applicable to us)
• Request deletion of your personal information
• Non-discrimination for exercising privacy rights

5.3 How to Exercise Your Rights

To exercise these rights, contact us at privacy@predictindicators.ai. We will respond within 30 days and may need to verify your identity before processing your request.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for basic site functionality (login, shopping cart)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect site functionality. Most browsers allow you to:

• See what cookies are stored and delete them
• Block third-party cookies
• Block all cookies (not recommended)
• Clear cookies when you close the browser

7. Data Security

We implement reasonable security measures to protect your personal information, including:

• Encryption in transit (HTTPS/TLS) and at rest
• Access controls and authentication requirements
• Regular security assessments and updates
• Employee training on data protection
• Secure development practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. International Data Transfers

Matrionix Corp is based in the United States. If you access our Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries where our servers are located.

For transfers from the EU, we rely on Standard Contractual Clauses and other legally approved mechanisms to ensure adequate protection.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. Third-Party Links

Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We may also send you an email notice for significant changes.

Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Matrionix Corp
Email: privacy@predictindicators.ai
Privacy Officer: privacy@predictindicators.ai

We will respond to privacy-related inquiries within 30 days.